Archive for the ‘Work’ Category

Customer 2

Thursday, December 24th, 2009

Bulan lepas saya dan si sheikh (rakan niaga) berkunjung ke Devon mencari lokasi-lokasi meletak poster dan berunding dengan kedai-kedai elektronik sepanjang jalan.

Sekitar dua jam berkunjung dari kedai ke kedai, tibalah kami ke cyber cafe. Difikirkan, para pengunjung cyber cafe ini tentunya tak ada internet di rumah. Mungkin peluang untuk menjual.

Tokey kedai seorang Muslim, berjanggut lebat, berasal dari Morocco. Beliau dikunjungi seorang missionary perempuan yang cuba preaching kepada si tokey. Tidak lama kemudian, perbualan 2 orang itu menjadi 4 apabila dua orang customer cyber cafe masuk debat (dua-dua kristian). Si sheikh kelihatan terngiur melihat peluang debat dengan missionary lalu terus masuk dalam bulatan debat. Kisah debat ini kita cerita lain kali.

Oleh kerana saya tidak mahir debat, saya mula cuit keluar seorang dari bulatan itu dan memperkenalkan produk saya. Lelaki itu berminat. Dipendekkan cerita, kami beransur ke rumah beliau untuk sempurnakan jualan.

Kedengaran anjing menyalak (ini perkara biasa di rumah-rumah customer). Saya cepat maklumkan beliau yang saya sangat takut anjing. Lalu beliau mengurung anjing tersebut dalam bilik.

Kami berurus niaga seperti biasa. Usai perkara itu, kami mula berkenalan dengan customer Afro-American ini. Seperti lazim, ras ini kepercayaan kristiannya kuat juga. Beliau mula cerita tentang keluarga. Isterinya jenis mengada-ngada (alah, normal!). Beliau pula tak tahan kerenah wanita (haha, saya faham!). Lalu bergaul dengan wanita-wanita lain.

Isterinya tentulah naik berang. Beliau pula beralasan nak cari kawan sebab isteri dah tak menarik dan asyik “terasa”. Lalu isteri lari ke rumah lain, barangkali cuba mencari teman lelaki lain. Kemudian menafikan anak-anak mereka daripada berjumpa dengan si bapa. Ini celoteh beliau pada saya dan sheikh.

Agama kristian tidak ada konsep cerai. Kalau dah kahwin, kena tahan sampai liang lahad, haram bercerai. Jadi apa boleh buat? Lelaki sudah bosan dengan isterinya yang merajuk tak menentu (biasa la kan, hehe). Tambah pula diet zaman sekarang tak mengizinkan wanita kekal ramping, lagi-lagi dalam konteks ras afro-american yang gemar ‘instant gratification’ seperti hiburan TV, makan ayam goreng, minum soda angggur, etc…

Itulah nasib bangsa ini. Dahulu kala sungguh gah merajai seluruh lembah Futa Jallon, kini diperhambakan oleh sumber-sumber instant gratification seperti dadah, arak, budaya pop, makanan segera dan entah apa macam lagi. Untuk menyedapkan hati mereka, dicandu pula mitos Jesus sebagai penyelamat dan pengasih mereka!

Customer

Thursday, December 24th, 2009

3.30 AM…
Baru pulang dari rumah customer…
Alhamdulillah, jualan ini membawa pulangan mencecah $3000 untuk bulan Disember…
Sungguh tidak disangka…
Rezeki ini saya sumpah datangnya dari Allah SWT semata-mata…
Tidaklah layak saya sebenarnya mengaut keuntungan sebesar ini memandangkan percubaan pertama berniaga dan baru masuk bulan ke-2…
Ahh, tapi masih banyak hutang yang belum dibayar…

Tentang customer terbaru ini… merupakan perempuan 2 orang… umur mereka 50-an…. kerja sebagai off-site coder untuk hospital berdekatan…
Proses jualan kali ini memakan masa sangat lama… dari 12 tengah malam hingga 3 pagi… dan esok kena bawa kereta ke Muktamar di Atlanta (12 jam perjalanan)!…
Dalam masa 3 jam berurusan, terasa jelek campur kehairanan pabila memerhati persekitaran… kenapa banyak sangat unsur-unsur female nudity di dinding dan almari hiasan?… Saya fikir mereka ini pasangan lesbian…
Bila saya tanya gambar budak kecil itu anak aunty kah? Jawabnya tidak, itu anak saudara.
Oh, lupa pulak kalau dah lesbian mana mungkin beroleh zuriat!

Shopping Cart Dilemma

Wednesday, November 25th, 2009

I have gone through the experience of using two shopping cart solutions, Magento and Zen Cart.

To understand Zen Cart, you should understand OSCommerce. Coming from the CMS world, I see OSCommerce as akin to Drupal. From the perspective of a pro developer, it is highly flexible and robust. To noobs like me, it seems very crude and basic. Just like Drupal, OSCommerce can give you a lot of options but comes with very little default features.

Zen Cart is like Wordpress. Very organized structure and highly optimized performance. Enough features for the small to medium sized e-commerce website. Easy to work with for rookie developers.

When I came on board, I worked on Magento. It was my own suggestion as I had heard many good opinions about it. Magento has almost every feature you can think of. Unfortunately, it is very CPU and DB intensive, making it extremely sluggish on shared hosting services (BlueHost in my case). Magento is comparatively new and therefore very buggy and the online stores I built running Magento (3 of them in all) experienced a lot of downtime. I see it as the Joomla! equivalent of shopping carts.

The reason I stuck with Magento was to prepare myself for a big move on the organiztion’s main online store that was running on Zen Cart. Magento had the feature of building multiple store fronts and store sites sharing a single database. This is a powerful feature that can allow you to churn out many specialized sites on top of the present site without much increase in required store management.

As I have preferred Wordpress over Drupal and Joomla, I also like Zen Cart over OSCommerce and Magento. I really love Magento’s features, but there doesn’t seem to me any future in it for me simply due to its sluggish performance (or, expensive hosting) and unstable releases. Unlike Wordpress though, Zen Cart development has somewhat come to a standstill for the past two years.

I don’t want to revert back to a two year old technology in Zen Cart, yet its alternative Magento lives in the future rather than the present. I am at a dead end.

The 4G war: LTE vs WiMAX

Thursday, November 5th, 2009

The race for 4G wireless internet is heating up. On one side is Verizon-backed LTE technology. The opposing corner sees Sprint driving the push for Clearwire’s WiMAX infrastructure. As a CLEAR retailer, I am hopeful that WiMAX will prevail. If not for two years, at least until the next year.

Basically, WiMAX is an extension of Wi-Fi. Instead of covering ten feet as in WiFi, WiMAX would cover ten miles. As for LTE, it is seen as more of an improvement of UMTS 3G technology.

As can be seen, WiMAX has a headstart as it has already rolled out in various countries around the globe. My home country of Malaysia has P1 WiMAX. The aforementioned Clearwire has been in business in Europe. In America, Clearwire is slowly providing various major cities with WiMAX. Chicago must be the biggest city to have WiMAX right now, along with Dallas and Philadelphia.

A major reason for the slow development of 4G in America, I think, is the monopoly of Comcast for cable internet. Other than that, many buildings, hotels, and coffee shops provide wi-fi hotspots. If one is not covered by cable or hotspots, there is always 3G. Therefore, the need for 4G was not as immanent as in Malaysia where we see DSL-based Streamyx time and again embarrassingly bottlenecked. Hence the emergence of various 3G modems from Celcom, Maxis and Mimos’ p1 WiMAX. As a contrast, cable internet is only just beginning to come out, first in Pahang.

Coming back to the debate of LTE vs WiMAX, the author in this website sees LTE emerging victorious. His reason is the fact that LTE is a more natural evolution and upgrade of present UMTS infrastructure. On top of that, backing LTE is Verizon, a far larger telecom company than WiMAX-backing Sprint. However, an excellent comment below the article suggests otherwise. Technologically superior, WiMAX has been widely adopted worldwide (see list here), and will take an early lead in USA. Sprint too, is in a revival of sorts whereas Verizon has lacked creative marketing of late.

I will look back on this debate as being an active participant in pushing for WiMAX at the local level through CLEAR and my retail site, onlinesuperfast.com (aka 4gwirelessdeals.com and clearinchicago.com). Having said that, as a retailer, I can also offer LTE-based solutions in the future too. Competition always benefit us.

Making a one-minute promo video for upcoming conference

Tuesday, October 6th, 2009

I spent a few hours thinking and working on a promo video for the upcoming Quran conference. I couldn’t afford much time to work on it, so my instinct pointed me to ANIMOTO.

Since it was a Quran conference, I had to think what can be put in the video. The main attraction is surely the great line-up of distinguished speakers, so that’s a major selling point. But just showing speakers is lame. I thought of doing the famous RIS style trailers where they take video snippets of some speakers and mix it in with some captions about the conference.

Since I didn’t have time to find video clips and cut them, I thought maybe simplify it with just the captions. And then came the idea of putting in the 5 obligations of the Quran (Believe It, Recite It, Understand It, Act Upon It and Convey It. The words are quite catchy, akin to Nike’s Just Do It.

Then came the issue of background music. I love the techno beats of Rabbani, but desis (indo-paks) always have issues with music. But I can’t really make an impactful video with no beats. What to do? I consulted some friends, including Kuala Berang’s famous blogger Farhan Wahab, who suggested Ama Zilna of Benami. Its a great song, but I really needed a catchy beat. At last came the rescue of KISAS-MIT nashid star Hassan who handed me Rabbani’s Apa Yang Kau Tahu. It was perfect! It fitted in so well I didn’t bother worrying about desi uncles’ opinions.

Then came the minor technical issues. I had to take out the ANIMOTO stamp at the end of their videos. To do this, simply download the video, use AnyVideoConverter to change from MP4 to MPG so that I can cut out the ANIMOTO stamp with Adobe Premier (you can also use Movie Maker). Then I injected some effects and text with Adobe Premier that Animoto can’t do. Export it into DVD format (PAL/NTSC is fine).

And voila!

Magento

Wednesday, September 16th, 2009

Coming from a Zen Cart background, I was amazed at what Magento had to offer when I implemented it for sendaquran.com earlier this year. Heads and shoulders above any other shopping cart out there.

Now looking back at Magento after 6 months;

1. Key lesson: always disable cache before changing settings

2.Con: very very slow, poor technical support, website breaks down easily

3. Suggestion: Different shipping profiles for different types of products to accomodate different product dimensions (thus different shipping rates)

4. Pro: Using one backend with multiple frontend websites – does wonders for marketing; flawless integration with Paypal’s Website Payments Pro